Introduction

At Salon 22, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and how we keep it secure, in line with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

What Information We Collect

We collect personal data when you contact us, book an appointment, or use our services. This may include:

  • Contact details: Name, phone number, email address, and postal address.
  • Booking and service history: Details of past appointments, treatments, and preferences, including hair colour formulations and sunbed usage records.
  • Payment information: Billing details and payment methods.
  • Photographs: We may take photos of hair, beauty, or tanning results for reference or promotional purposes (only with your consent).
  • Communication history: Records of emails, calls, or messages between you and Salon 22.
  • Website usage: Data about your visits to our website, such as IP address, browser type, and pages visited.
  • Social media interactions: If you engage with us on social media, we may collect publicly available information from your profile.
  • Any other personal details you provide during your communication.

How We Use Your Information

We use your information to:

  • Manage appointments and services
  • Keep records of your colour formulas, treatments, and sunbed usage
  • Respond to inquiries and customer support requests
  • Improve our services and website
  • Share hair, beauty, or tanning photos on social media (only with your consent)
  • Comply with legal or regulatory obligations

We will never use your personal information for marketing unless you explicitly agree to it.

How We Protect Your Information

We take all necessary precautions to store your data securely and protect it from unauthorised access, alteration, or loss. Your personal information is only kept for as long as necessary for the purpose it was collected.

Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share it if legally required, such as with authorities in response to a lawful request.

Your Rights Under GDPR

Under the GDPR, you have the following rights concerning your personal data:

  • The right to access: You can request a copy of the personal data we hold about you.
  • The right to rectification: You can request updates or corrections to your data if it’s inaccurate or incomplete.
  • The right to erasure: You can request the deletion of your personal data.
  • The right to restrict processing: You can ask us to limit the way we use your data.
  • The right to object: You can object to our use of your data for certain purposes.
  • The right to data portability: You can request to receive your data in a structured format to transfer to another service.

To exercise any of these rights, please contact us directly.

Social Media and Emails

If you interact with us via social media or email, be aware that those platforms have their own privacy policies, which we do not control. We recommend reviewing them for details on how they handle your data.

Phone Calls

If you contact us by phone, we may collect your details to respond to your inquiry or process your booking. We will only use this information for that purpose.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

If you have any questions about how we handle your data, please get in touch.